Please follow the below steps to uninstall SmartByte. I was able to fix SupportAssist Issue by uninstalling this app on my Dell computer. Uninstall SmartByte applicationĪlmost all Dell computers come with a preinstalled SmartByte application. Now launch the SupportAssist, it should work.
Uninstall SupportAssist Using Revo UninstallerĪ) Visit the folder C:\Program Files\Dell\SupportAssistAgent\bin\Resourcesī) You will find the file named New-Dell-Logo-White-SmallĬ) Make a right click on the above file and remove Small from the end of the file name, it should be only New-Dell- Logo-White like shown below. Uninstall SupportAssist from Apps & Features. How To Protect Your PC And Mac Against Spectre And Meltdown. How to Fix Slow Performance on Windows 10. 
Tips To Fix Blue Screen Error or BSOD in Windows 10. Steps to Fix Overheating, Random Shutdown and Thermal issue on Dell Laptop. Is anybody else having a problem with this latest version? Any advice would be greatly appreciated. The only 2 options are “modify” or “uninstall” This new version of Support Assist is installed on both my XPS 8930. There is no option to repair this app when I go to Settings. The same problem occurs when I try to open it as administrator. When I try to open it, it tries to load but won’t load properly (icon just continues to flash and flash), with a message that optimization tools are loading. I downloaded the latest version of Support Assist (Version 2) a few days ago. Practical Scenario 2: Dell Support Assist the latest version not working. I see one person says the issue has persisted for 4 months with no resolution, what now? 
I checked the security settings and that is not the issue. I uninstalled and reinstalled and on the reinstall, it says that the internet connection is lost and the install was canceled. I had the latest version installed and after windows update it no longer loads.
I see that no one has this issue resolved. Practical Scenario 1: Dell Support Assist the latest version not working So, let’s start with the real user’s practical scenarios! Overview: Many Dell users are facing an issue in running SupportAssist program, users are complaining about SupportAssist not opening or launching, SupportAssist Stuck on hardware scan, SupportAssist not responding.
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