Click in the introduction screen " next" to continue.
Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.
Be sure to print out and follow the instructions provided on that same page.
Please download Malwarebytes Anti-Rootkit and save it to your desktop. If you get a Warning from Windows about running the program, click on More info and then click Run Anyway to run it even though Windows says it might put your PC at risk.
Please copy and paste the contents of that log in this topic.
The log named SALog.txt can also be found on the Desktop or in the same folder from where the tool is run if installed elsewhere.
When finished, a Notepad window will open with the results of the scan.
Close your security software to avoid potential conflicts.
Please download Security Analysis by Rocket Grannie from here
Stay with this topic til you get the all clean post.
Ask for clarification, if you have any questions.
Copy and Paste the log files inside your post, unless otherwise instructed.
Use only that tools you have been instructed to use.
Do not install / uninstall any applications, unless otherwise instructed.
back up all your private data / music / important files on another (external) drive before using our tools.
Read and follow the instructions in the sequence they are posted.
My name is Jo and I will help you with your computer problems.